Thank you so much for visiting us. For over thirty years our goals
have been quality crafts and customer satisfaction. We represent
over 300 crafts people. If you are interested, we will personally
assist you with other work in our store. Just e-mail or call us
with any special requests you may have.
items will be shipped UPS ground. Charges will be shipping plus
a $2.95 packaging, handling and insurance fee. All items are securely
packed and are fully insured. NYS residents
add 8% sales tax.
For overnight or 2nd Day Air shipping, please
call in your order to 845-679-8155 to ensure prompt shipment. Please
contact us about international shipping. Gift boxing is available
on most items at no charge. All orders will be confirmed by e-mail
Returns: We sell
the highest quality crafts; however, due to the nature of handcrafted
items, variations may occur. This uniqueness is what makes them
so special. But, if you are not completely satisfied with your purchase,
please repackage your item in the same shipping carton in which
it was received, and send it back to us fully insured.
A refund will be issued for items returned
within 14 days of your receipt. After 14 days, a store credit will
be given. Customer is responsible for all shipping, handling and
Damage: If anything
arrives damaged, please do the following:
1. Save all packaging, including outside carton.
2. E-mail or call us immediately with the nature of the problem.
3. We will make the UPS insurance claim and do everything we can
to replace your items as quickly as possible.
site is secure. Any information you provide us is strictly confidential
and is for our use only in serving you as a valued customer.
We provide this secure online shopping service
because we are absolutely positive that your order can be handled
We use the XRamp SSL certificate to encrypt our web pages. SSL
is the standard for
encrypting and transmitting sensitive data over the web. When you
see 'https' rather than 'http' in your browsers address window,
you are exchanging encrypted data with our server. This will prevent
outsiders from obtaining any credit card information or personal
data as it is sent to our servers.
Look for the XRamp seal on our site. Only sites protected by XRamp
can show this seal.
This means you can safely enter your credit card number without
fear of having it intercepted by anyone.
Internet orders are generally processed within an hour of the time
they are placed. Therefore we cannot guarantee that we will be able
to cancel your order. If you wish to cancel your order, please email
us immediately AND call customer service (845-679-8155). If your
order hasn't been processed, we will cancel it.